Shipping policy
Shipping & Delivery Policy
ApexEdge provides digital products only. No physical items are shipped.
1. Delivery Method
After successful payment, access to the purchased product will be provided via email or through platform-based access (such as TradingView invite or account access).
2. Delivery Time
Access is typically granted within a few minutes to a few hours after payment confirmation. In some cases, it may take up to 24 hours.
3. Delivery Issues
If you do not receive access within the expected time, please contact us at support@apexedge.com.
4. Incorrect Information
Customers are responsible for providing correct email and account details. We are not responsible for delays caused by incorrect information.
5. Availability
We strive to provide uninterrupted access, but availability may depend on third-party platforms.